USB-modem from MegaCom

User manual

 

Thank you for choosing USB-modem MegaCom!

It became much easier to reduce distances and connect to the whole world with the help of mobile Internet from MegaCom!

This instruction will help you to use USB-modem.

Note: Detailed description of service regulations for USB-modem is provided in the section "Help", in the menu of software for exploitation of USB-modem.

Content:

Information about USB-modem

System requirements

Installation of SIM card

Connection of USB-Modem with computer

Recommendations on exploitation of USB-modem

Individual solution of problems, related to using of USB-modem

 

Information about USB-modem

USB-modem model: ZTE MF627

 

Configuration of USB-modem:

• USB-modem
• USB- extension cable
• User manual
• Guarantee card

Characteristics of USB-modem:

• Simple installation
• High speed at work with standards HSDPA and UMTS (up to 3.6 Mbit/sec during downloading and 384 Kbit/sec during sending)
• Compatibility with standards EDGE/GPRS/GSM of data transfer (up to 236 Kbit/sec)
• Work in diapasons HSDPA/UMTS per 2100 MHz and EDGE/GPRS/GSM (850/900/1800/1900 MHz)
• Indication of connection status and signal capacity
• Built-in plug for memory cards MicroSD

Indicator of USB-modem:

Readiness of USB-modem for work and current status of USB-modem are determined by indicator.

Indicator status	Value
No light	USB-modem is not connected to computer
Green (or blue)	USB- modem is registered in MegaCom network and ready for work
Red	USB- modem is not registered in MegaCom network

USB-modem MegaCom is supported by main types of note-books and personal computers (HP, IBM, Toshiba, Lenovo, Dell, Founder etc.)

 

System reqirements:

• Data processor (CPU): Pentium 3 and newer,speed 1 GHz and more;
• Core memory 128 Mb and more;
• Operational system: Windows XP, Vista, Windows7;
• 50 and more Mb of free space on hard disk.

Non-compliance with recommendations for configuration may affect productivity of the computer.

 

Installation of SIM-card

Extract carrier of SIM-card from USB-modem. After that insert SIM-card MegaCom into carrier as is shown in the picture. Make sure that SIM-card is fully and properly inserted. Then, put back the carrier of SIM-cars into USB-modem.

 

 

 

 

Connection of USB-modem with computer

Installation of software

1. Connect USB-modem to personal computer.

2. In several seconds, the system will automatically open the window of folder ZTEMODEM and launch installation of software.

Note: If your computer does not support automatic installation, launch installation of the program with the help of file Install.exe, provided on CD-ROM and follow instructions on installation.

3. Choose language of installation.

4. The system will show the installation process status. In one minute, installation of the program will be finished.

 

Launching of application program

1. After proper connection of USB-modem, the application program is launched automatically.

2. Otherwise for launching of the application choose Start → Programs, find the group of programs UI and start the file with name UI. Also, launching of application may be performed by double mouse click on the shortcut UI.

3. After initialization of modem, on task bar there will appear the standby label, which means that modem works in the normal mode.

Connection to Internet

1. Choose the network label and the system will automatically launch search of available network.

2. After connection, the label will be changed and you will be able to use Internet network, receive email messages and use other services of the network.

Disconnection from Internet

To disconnect internet it is necessary to click on the button of cancel in the main interface.

 

 

1. Close the software "USB-modem".

2. Doubly click on message space; there will appear the dialog window "Safe removal of device"

3. Select necessary device and click on the button "Stop"

4. When the message will appear "Device may be removed", remove USB-modem from USB-port.

 

Removal of software

1. Close the application program, stop work of the card microSD (if it is used) and remove USB-modem from computer

2. Choose Start → Programs, find the group of programs UI and choose the menu of deletion.

3. For removal, press the button Next.

Note: The system warns about necessity in disconnection of USB-modem

4. The system will show the removal process status. In one minute, deletion of the program will be finished.

 

Recommendations on exploitation of USB-modem

 

1. Some electronic devices, such as electronic systems of transportation means, at insufficient screening are sensitive to electromagnetic interferences, caused by USB-modem.

2. Work of computer and USB-modem may affect operation of such medical devices as earphones and cardio stimulators. When using such devices it is necessary to keep USB-modem at the distance of at least 20 centimeters from them. In case of necessity it is recommended to turn off the USB-modem.

3. Pay attention on limitations for USB usage in crude storage or chemical plants, where explosive materials are processed. In case of necessity it is recommended to turn off the USB-modem.

4. Without necessity do not touch the zone of internal aerial of USB-modem, this may affect its operation.

5. Keep USB-modem in places, unavailable for young children as playing with modem by children may cause various traumas.

6. Usage of any unauthorized devices may affect operation of USB-modem.

7. Do not use USB modem in proximity to metallic devices and constructions, which radiate electromagnetic waves. This may affect receipts of signals.

8. USB-modem is not water-proof, that’s why it is necessary to avoid contact of USB-modem surface with water and moisture. It is recommended to keep USB-modem in dark places.

9. Do not use USB-modem right after change of temperature regime. This may cause condensation of moisture inside and outside USB-modem.

10. Do not drop, bend or break USB-modem. This may cause to serious damages of equipment.

11. It is prohibited to demount the device independently. Repair may be performed only by qualified specialists.

12. It is necessary to turn off USB-modem in air-planes. Wireless devices may cause obstacles in operation of air-craft equipment.

 

Individual solution of problems, related to using of USB-modem  

Problem description	Possible reasons	Problem solution
System cannot perform automatic launching of the installation program	System configuration does not support automatic launching	Device will be shown in the window "My computer" in the start menu of personal computer. Click and launch the file autorun.exe. If other versions are activated it is necessary to deactivate and remove them
After installation, the system cannot properly launch the program of drivers	System configuration does not support automatic launching	Install the program of drivers manually. The program of drivers is placed in the installation folder, usually in C:\Program Files-> folder "software UI" -> folder "drivers"
After connection of the device to computer, the program UI cannot be launched automatically	Improper system configuration	Launch the program UI manually. Choose "Start → Programs", find the group software UI, and choose name of software UI or shortcut on the desktop
After restart of computer, there is no home signal	1. You are out of the coverage zone of networks HSPA + / HSPA / WCDMA / EDGE / GPRS / GSM. Such zones include underground parking, tunnels and some distant rayons	1. Find the zone of stable receipt of signals
	2. Device is improperly connected	2. Use ordinary safe disconnection
	3. Card SIM/USIM is improperly installed	3. Remove and re-install the card SIM/USIM properly
	4. USB-model is located in such a way, that it negatively affects receipts of signals	4. Choose another location for USB-modem or move it far from electric devices
During installation, computer cannot detect this device	1. Installation of the program for USB-modem was performed with errors	1. Firstly launch the program of installation and then connect the device. After that it is necessary to install drivers.
	2. Device is improperly connected	2. Restart your computer or re-install the device
	3. Card SIM/USIM is improperly installed	3. Remove and reinstall the card SIM/USIM
Message cannot be sent	1. Wrong number of SMS-center	1. If configuration is set up properly, there is no need to change settings. If number is absent or set up improperly, please contact the service provides
	2. Network is busy or your are out of the zone of the network signal receipt	2. Try again later or leave the zone of signal absence
Failure of data transfer	1. You are out of the coverage zone of networks HSPA + / HSPA / WCDMA / EDGE / GPRS / GSM.	1. Find the reception zone
	2. Network is busy	2. Try again later
	3. Wrong APN point in the user’s configuration file	3. Check APN point in configuration file of the user in "Network settings"
	4. Device data is damaged	4. Problems with access to local network or destination server. Repeat data request
	5. Network type was chosen manually improperly incorrectly	5. Try again to choose a network type in accordance with the card type SIM/USIM
Connection to Internet has been performed, but web-pages cannot be opened	1. After connection, it is not possible to open web-pages	1. Check correctness of APN point in configuration files
	2. Problems of IE browser	2. Update he browser version or reinstall IE
	3. Probably your operational system is infected with virus. For instance, Worm Blaster may affect unloading and downloading of data, which may be the reason for inability to access web-pages.	3. Use professional anti-virus software to detect and remove viruses
	4. You connected to APN point, from which it is impossible to connect to Internet	4. It may happen after change of values, preliminarily established by operator in the settings section. Check records and input APN point, specified by operator.

 

Removal of USB-modem